Skip to Content

Withdraw from contract

Use this form to exercise your statutory right of withdrawal under the Consumer Rights Directive (Directive 2011/83/EU as amended by Directive (EU) 2023/2673). You have 14 days from delivery to withdraw from your contract.

*
Use the email address you provided when placing the order.
*
For example: S00123. You will find it on your order confirmation email.
(optional)
You are not obliged to state a reason (Directive 2011/83/EU, Art. 9).

After you submit this form we will send you an acknowledgement of receipt by email, which serves as durable proof of your withdrawal request (Art. 11(3) of the Consumer Rights Directive). Please keep it for your records.